SmartHer AI Website Terms and Conditions

Last updated: October 2026 These Terms and Conditions apply to your use of the SmartHer AI website at www.smarther.ai and any content or free resources made available through it. In these Terms, "SmartHer AI", "we", "us" and "our" refer to SmartHer AI, ABN 83 843 163 132. "You" means anyone who accesses or uses the website. By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.

1. Website information

The website, including its articles, resources and the free AI Starter Kit, provides general information only. It is not professional, financial, legal or other tailored advice, and it is not a substitute for advice suited to your circumstances. AI tools, features, availability, pricing and outputs can change. Check important information with the relevant provider, verify AI-generated outputs, and use your own judgment before relying on them or sharing them with clients, colleagues or others. You are responsible for deciding whether information or tools are suitable for your business.

2. Free AI clarity call and paid services

A free AI clarity call is an introductory conversation to explore your goals and possible next steps. It is provided without obligation and does not, by itself, create an agreement for paid services. Any paid consulting, training, implementation or other services will be subject to a separate written proposal, agreement or statement of work. That document will set out the applicable scope, fees and terms.

3. Free AI Starter Kit

You may use the free AI Starter Kit for your own personal, non-commercial use. You must not reproduce, redistribute, publish, sell, sublicense or otherwise commercially exploit the guide, in whole or in part, without our prior written permission. You may adapt ideas or prompts from the guide for use in your own business, provided you do not represent the guide or its contents as your own work or distribute the guide itself.

4. Intellectual property

Unless otherwise stated, we own or have permission to use the intellectual property in the website and its content, including text, graphics, branding, downloads and other materials. These materials are protected by applicable intellectual property laws. You may access and use the website for your personal or internal business purposes. Except as permitted by law or with our prior written permission, you must not copy, modify, reproduce, publish, distribute, sell or create derivative works from website materials. Nothing in these Terms transfers ownership of intellectual property to you.

5. Acceptable use

You agree to use the website lawfully and in a way that does not interfere with its operation or other users' access. You must not:

• use the website for unlawful, fraudulent or misleading purposes;
• attempt to gain unauthorised access to the website, its systems or data;
• introduce malicious code or take steps that could impair the website's security or operation;
• scrape, harvest or collect website content or personal information without permission; or
• infringe our rights or the rights of another person.

We may suspend or restrict access to the website where reasonably necessary to protect its security, operation or users, or to comply with law.

6. Testimonials and outcomes

Any examples, testimonials or descriptions of possible outcomes on the website are provided for general information. They do not guarantee that you will achieve the same or similar results. Outcomes depend on many factors, including your circumstances, decisions and implementation.

7. Third-party websites and tools

The website may refer or link to third-party websites, services or AI tools. We do not control those third parties and are not responsible for their content, availability, security, terms, privacy practices or products. A link or reference does not necessarily mean we endorse the third party. You are responsible for reviewing the relevant third party's terms and privacy information before using its services.

8. Privacy

Our handling of personal information is explained in our Privacy Policy. Please read it before providing personal information through the website.

9. Liability and Australian Consumer Law

To the maximum extent permitted by law, we exclude liability for loss or damage arising from, or connected with, your use of or inability to use the website or reliance on its general information. This includes indirect or consequential loss, loss of profits, business interruption and loss of data. We do not warrant that the website will always be available, error-free or secure, or that information on it will always be complete, accurate or up to date. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or other law that cannot lawfully be excluded, restricted or modified. Where the law permits us to limit our liability for a breach of a non-excludable guarantee, our liability is limited to the extent and in the manner permitted by law.

10. Changes to these Terms

We may update these Terms from time to time. The updated version will be published on the website with a revised "Last updated" date. Changes apply from publication unless we state otherwise. Your continued use of the website after an update means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from them.

12. Contact us

If you have a question about these Terms, contact us:

SmartHer AI

ABN: 83 843 163 132

Email: helen@smarther.ai

Phone: +61 3 9022 6560

Website: www.smarther.ai